What To Expect

Collinsville veterinary services – delivered with courtesy and respect!

When you arrive at Hillside Pet Clinic you can expect quality care for your pet.
Our goal is to make sure all of our patients are seen on time, but there will be times the occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Here’s what to expect during your visit:
• Once checked in, one of our team members will see you into the exam room where they will weigh your pet, gather basic information about your pet’s health, and talk about any questions or concerns you may have.
• After the examination, Dr. Hill will create an individual care plan for you and your pet.
• Any recommended diagnostics tests (i.e. blood work) and treatments are usually performed in one of our treatment rooms.
• When the veterinary consultation is complete, you’ll go back to our reception area where your billing and future appointments can be scheduled.
We hope you enjoy your visit and the service we provide, and we would be delighted to see you again.